17 Best Helpdesk Affiliate Programs (Online Customer Support)

With more & more companies making the shift towards going online, the rise in demand for helpdesk software & customer support systems has skyrocketed.

This is great news for affiliates because, as an affiliate, you can recommend helpdesk software & earn commissions from any successful sales.

And to help you do exactly that, we’ve listed the best helpdesk software affiliate programs below.

Best Helpdesk Affiliate Programs

The affiliate programs on this page are listed in the following order:

1. Pipedrive
2. Provide Support
3. Online Chat Centers
4. EngageBay
5. Collect.chat
6. HubSpot
7. Kommo
8. Gist
9. Sonetel
10. Tars
11. TextMagic
12. Less Annoying CRM
13. LiveAgent
14. Freshworks
15. Zoho
16. HelpCrunch
17. Helpdesk

1. Pipedrive

Pipedrive is a customer relationship management (CRM) software platform that is designed to help businesses manage their sales processes more efficiently.

Pipedrive offers a visual sales pipeline that allows businesses to visualise their sales process and track their progress towards closing deals. It offers tools to help businesses manage their customer data more effectively.

They also facilitate team collaboration allowing colleagues to collaborate on deals and activities. Users can schedule reminders for all sales activities and stay on top of their deals with activity reminders.

The platform also includes web forms for generating quality leads and a dashboard featuring detailed reporting on sales and key activities.

Pipedrive also has an affiliate partner program. This program allows affiliates to earn unlimited commission on purchases made by their referrals.

Highlights of the Pipedrive Affiliate Program

• Earn 20% sales commission (recurring up to 12 months)
• 90 days referral window (cookie duration)
• Unlimited commission – no maximum cap
• A reporting dashboard
• Complete range of marketing creatives
• Dedicated support team from Partner Commerce
• Third-party tracking, easy-to-use dashboard, and transparent reporting – integrated with PartnerStack

URL: Pipedrive Affiliate Program

Commission: 20% Recurring up to 12 Months

Cookie Duration: 90 Days

Payment Term: Monthly Payouts

2. Provide Support

Provide Support offers live chat software and customer service solutions for businesses. Their live chat software allows businesses to communicate with customers in real time via a chat widget on the website.

The software comes with many features, including customisable chat windows, chat transcripts and canned responses. It is customisable, and it can be integrated with different third-party platforms. This makes it easy for businesses to adjust customer service solutions to their specific needs.

The affiliate program comes with a cookie duration of 1 year. This means that your referrals are tracked for a year since they click the provided link.

Provide Support Plans Pricing

• Small Business: $15/Month | $99/Year
• Corporate: $30/Month | $198/Year
• Enterprise: $60/Month | $396/Year

Highlights of the Provide Support Affiliate Program

• 30% lifetime recurring commission
• 35% lifetime recurring commission once you have 50 or more active referred accounts
• 365 days referral window (cookie life)
• On-demand payouts via PayPal with no minimum payout threshold
• Track referrals and sales
• Automatic approval
• Dedicated affiliate support team
• Banner ads with an embedded partner link

URL: Provide Support Affiliate Program

Commission: 30% Lifetime Recurring

Cookie Duration: 365 Days

Payment Term: On-Demand Payouts via PayPal

3. Online Chat Centers

Online Chat Centers is a company that provides live chat services for websites. They offer a 24/7 managed chat service where their team of trained chat agents handles all customer inquiries in real time. Their services include lead capture, customer support, appointment scheduling, order processing and more.

Their live chat software can be integrated with any website. The chat agents are trained to engage customers professionally to increase website conversions and improve customer satisfaction.

The company offers transparent pricing with no hidden fees or long-term contracts. There are different pricing plans to fit the budget of any business, from small startups to large companies. Their services are trusted by businesses in different industries.

Their affiliate program offers an industry-leading commission on initial sales payment of referrals. It also has a decent recurring commission.

Pricing Plan

• Premium: $5/Month
• Enterprise: $50/Month

Highlights of the OnlineChatCenters Affiliate Program

• 50% commission (first-time referred payment) | 20% recurring commission
• 18,000+ sites use OCC
• Marketing tools and materials
• In-house managed

URL: OnlineChatCenters Affiliate Program

Commission: 50% | 20% Recurring

Cookie Duration: Not Specified

Payment Term: Monthly Payouts

4. EngageBay

EngageBay is a marketing, sales and service automation platform that offers tools to help businesses grow and succeed.

The company offers a powerful CRM system that allows businesses to manage all their customer data and interactions in one place. This includes contact information, communication history, sales pipelines and more.

Email marketing and social media marketing tools allow businesses to reach their target audience and generate leads. The platform also provides automation tools such as email sequences and workflow automation.

On top of that, they provide customer service tools to help businesses provide excellent customer support. This includes a help desk system to manage customer inquiries and support tickets and a live chat feature to provide real-time support to customers.

The affiliate program allows you to leverage your communication and marketing skills and make passive income.

EngageBay Pricing Plans

• Basic: $14.99/Month | $13.79/Year | $12.74/Year (Paid Biennial)
• Growth: $49.99/Month | $45.99/Year | $42.49/Year (Paid Biennial)
• Pro: $99.99/Month | $91.99/Year | $84.99/year (Paid Biennial)

Highlights of the EngageBay Affiliate Program

• 30% recurring commission
• First click attribution policy
• Powers more than 29,500 companies
• Conversion and performance reports
• Video samples, landing pages and social media banners
• Email newsletter
• Multiple channel promotion
• High retention rate
• In-house managed

URL: EngageBay Affiliate Program

Commission: 30% Recurring

Cookie Duration: Not Disclosed

Payment Term: Monthly Payouts on the 5^th of Each Month

5. Collect.chat

Collect.chat is a chatbot-building platform that creates chatbots for any website with no coding. The platform offers a simple drag-and-drop interface that allows users to build chatbots in minutes.

Collect.chat offers a conversational interface which allows businesses to engage their website visitors in real-time conversations. The platform provides templates that users can customise to suit their needs. The chatbots can be used for lead generation, customer support and feedback collection.

Collect.chat increases the conversion rate to 3 times with 50% less expenditure on sales. The platform is easy to use, customisable and offers integrations with other business tools.

Pricing Plan

• Lite: $24/Month | $18/Year
• Standard: $49/Month | $35/Year
• Plus: $99/Month | $69/Year

Highlights of the Collect.chat Affiliate Program

• 30% recurring sales commission
• $50 bonus every time you secure 10 new customers
• Integrated with over 25,000 websites
• Simple drag-and-drop dashboard
• Media marketing library
• Third-party tracking, easy-to-use dashboard, and transparent reporting
• Dedicated affiliate support team

URL: Collect.chat Affiliate Program

Commission: 30% Recurring

Cookie Duration: Not Specified

Payment Term: Monthly Payouts via PayPal

6. HubSpot

HubSpot is a company that offers marketing, sales and customer service software to help businesses grow better. Their inbound marketing software helps businesses attract more customers, optimise their website for search engines and leverage social media and email marketing.

The software also includes tools for lead generation allowing businesses to convert visitors into leads and nurture those leads until they are ready to make a purchase. HubSpot also offers sales software that helps businesses manage and automate their sales process.

The software that made HubSpot join this list is their customer service software that helps businesses provide top-notch support to their customers. The software includes a help desk, a knowledge base and a customer feedback tool, making it easy for businesses to manage customer inquiries and feedback.

HubSpot runs an affiliate program in collaboration with Impact. It allows affiliates to choose from two different paying programs.

Highlights of the HubSpot Affiliate Program

• 100% commission (one-time of the first month) | Flat One-Time Commission Program
• 15% recurring commission up to a year | Recurring Commission Program
• 90 days referral window (cookie attribution period)
• Reliable performance tracking through the third-party reporting dashboard
• Ideal for content creators, consultants, agencies, and service providers
• Dedicated affiliate support team
• Access to engaging marketing material
• Integrated with Impact Radius Affiliate Network

URL: HubSpot Affiliate Program | Signup for Recurring Commission | Signup for Flat Rate Program

Commission: 100% (Flat One-Time Commission) | 15% (Recurring up to 1-Year)

Cookie Duration: 90 Days

Payment Term: Monthly Payouts Handled by Impact Radius

7. Kommo

Kommo offers digital services to help businesses grow and thrive in the digital age. You can easily monitor the progress of every client, track task statuses and keep an eye on your overall sales performance on a single screen.

Kommo allows you to connect multiple WhatsApp numbers, Instagram and Facebook pages and also other chat apps like Telegram. You can also create client profiles where you can view your entire history with a client, including chat conversations, emails and more.

Their chatbots can greet clients, gather data, nurture leads with follow-ups and more. The well-designed forms can feed leads straight into your pipeline. You can track performance with real-time reports and a custom dashboard.

Kommo integrates with many other popular apps. The commission on the affiliate program is performance-based. It increases after achieving a certain sales milestone.

Pricing Plans

• Base: $15/Month
• Advanced: $25/Month
• Enterprise: $45/Month

Highlights of the Kommo Affiliate Program

• 35% sales commission on referred Enterprise Plan
• Commission upgrades to 50% after achieving a $10,000 sales milestone
• No limitation on earnings
• Free 14-day trial
• Promo videos and graphics
• Easy to register
• Partner team to assist you

URL: Kommo Affiliate Program

Commission: 35% (Enterprise Plan)

Cookie Duration: Not Disclosed

Payment Term: Monthly Payments via Credit Card or PayPal

8. Gist

Gist is a customer communication platform that offers tools to help businesses improve their customer interactions. The platform provides various features that enable businesses to communicate with their customers across different channels.

Gist offers a unified inbox which allows businesses to manage all their customer communication from a single dashboard. It also provides website analytics to track user behaviour on a website and identify opportunities for improvement.

Gist can help you with live chat, knowledge base, forms and popups, marketing automation, meeting scheduler and CRM. The platform also provides automation tools such as chatbots and email sequences to help businesses streamline their communication and improve their response times.

The affiliate program offers a promising commission rate and provides a lot of incentives to affiliates.

Highlights of the Gist Affiliate Program

• 30% to 40% recurring commission
• Engaging banner images and ads
• Ready-to-use pre-written content
• Email templates
• Option to migrate referrals from other tools
• Gain partner pages to show your affiliate status
• Receive free merchandise
• 24/7 support

URL: Gist Affiliate Program

Commission: 30% to 40% (Recurring)

Cookie Duration: Not Disclosed

Payment Term: Monthly Payouts

9. Sonetel

Sonetel is a popular digital platform offering reliable and cost-effective solutions to manage business communication needs for businesses of all sizes. Businesses can save up to 95% on calling costs to the European Union. The voice responses help businesses to sound more professional.

Sonetel primarily offers virtual phone numbers. This service allows businesses to get a local phone number in any country and route calls to any phone or device. The virtual phone number service comes with features such as call recording, IVR, call forwarding and more.

Other communication services include team messaging and video conferencing. They are designed to help businesses communicate more effectively with their teams, customers and partners.

The affiliate program has two variations. Affiliates can choose a program with the best suitable terms, thus, making it a great source of passive income.

Sonetel Standard Affiliate Program

• $20 standard commission plus 10% recurring for five years
• Commissions are credited to your Sonetel Account from which you can withdraw your funds to your PayPal account

Sonetel Affiliate Program Hosted on ShareASale (Merchant ID: 102894)

• 25% sales commission (recurring up to 12 months)
• Payments handled through ShareASale

• Free promotional banners by Sonetel
• Dedicated affiliate management and 24/7 access to support team

URL: Sonetel Affiliate Program | Signup via ShareASale

Commission: $20 (Standard Program) plus 10% Recurring for 5 Years | 25% Recurring for 1 Year (ShareASale)

Cookie Duration: 365 Days

Payment Term: Monthly Payouts

10. Tars

Tars is a chatbot-building platform that allows businesses to create chatbots for their sites and messaging platforms. The chatbots come with more than 950 templates across 18+ industries, including finance and banking, healthcare, insurance, legal, travel, education, government, real estate and others.

Tars takes a unique approach to chatbot services that sets them apart from other companies. The company prioritises a hands-on approach to customer deployments offering assistance and guidance from the moment a user signs up for their platform.

Tars has recently launched a new chatbot, Tars Prime, which is powered by ChatGPT and represents cutting-edge conversational AI. With Tars Prime, businesses can easily set up an AMA (Ask Me Anything) chatbot on their website in under 30 seconds.

This new technology will transform how businesses engage with their customers. Tars Prime represents the future of conversational AI. It is a powerful tool for businesses looking to stay ahead of the curve.

Highlights of the Tars Affiliate Program

• 30% recurring commission applies to referred subscriptions
• Personalised dashboard to track commissions
• Hassle-free monthly payouts via PayPal
• Free trial for visitors
• Access to marketing material and engaging creatives

URL: Tars Affiliate Program

Commission: 30%

Cookie Duration: Not Specified

Payment Term: Monthly Payments via PayPal

11. TextMagic

TextMagic is a cloud-based messaging platform that allows businesses to send and receive SMS messages. They can also create and manage text message marketing campaigns.

In the industry since 2001, the company offers features to help businesses improve communication with customers, including the ability to send messages to contacts in over 190 countries, schedule messages in advance and send bulk messages.

TextMagic also provides two-way messaging, which allows customers to reply to messages and businesses to respond in real-time. The platform offers an API that businesses can use to integrate messaging capabilities into their applications and systems.

TextMagic is suitable for businesses of all sizes. The company also offers a free trial for new customers to test the platform and its features.

The affiliate program has a tier-based commission system, and it allows affiliates to earn unlimited commissions.

Highlights of the TextMagic Affiliate Program

• 20% standard commission (first time)
• Lifetime recurring commission
• Tier-based commission structure – up to 30% performance-based commission
• 60 days referral window (cookie duration)
• Multiple URLs to easily track the performance of different campaigns and sales channels
• 24/7 access to an affiliate dashboard
• $67 Average Order Value
• Access to marketing creatives and promotional assets
• Third-party tracking – integrated with FirstPromoter
• Hassle-free monthly payouts via PayPal

Commission Tiers

• Up to 25 monthly sales: 20%
• 26 to 50 monthly sales: 25%
• 51 to 100 monthly sales: 30%

URL: TextMagic Affiliate Program

Commission: 20% to 30%

Cookie Duration: 60 Days

Payment Term: Monthly Payouts via PayPal | Managed Through Your FirstPromoters Account

12. Less Annoying CRM

Less Annoying CRM offers customised and easy-to-use CRM solutions at competitive prices. The platform primarily helps small businesses in search of a reliable Customer Relationship Management solution provider.

Less Annoying CRM software makes various tasks super-easy. These tasks include contact management, follow-up, lead tracking, calendar management, workflow automation, reporting, and pipeline customisation. Users can easily track communication history, including emails, calls and set reminders for follow-up activities.

Their email logging feature makes it easy to log emails directly into the CRM, and their automatic upgrades ensure that you always have the latest features.

If you need any help, they always have a dedicated team to assist you, even during your free trial. The Affiliate program offers a basic commission, but additional opportunities and incentives make Less Annoying CRM less annoying.

Highlights of the Less Annoying CRM Affiliate Program

• 10% of the revenue
• Unique referral link
• Ideal for small businesses
• Additional opportunities
• In-house managed

URL: Less Annoying CRM Affiliate Program

Commission: Up To 10%

Cookie Duration: Not Specified

Payment Term: Monthly Payments via PayPal or Venmo

13. LiveAgent

LiveAgent is a credible helpdesk service available with support for different communication channels, including email, phone, live chat, and social media. Additionally, LiveAgent features social media integration that enables businesses to manage all of their social media accounts from a single dashboard. This allows them to monitor their brand reputation and interact with followers across multiple platforms.

LiveAgent also includes a ticket management system that enables businesses to handle all customer inquiries and support requests from one central location. Through this system, businesses can track their response times and manage their workload more effectively to ensure that every inquiry receives a response.

LiveAgent offers a 14-day free trial and claims to boost business revenue by 40%. With more than 130 ticketing features and over 200 integrations, LiveAgent offers a comprehensive solution for businesses that want to enhance their customer support efforts. In addition, LiveAgent’s affiliate program provides a $5 signup bonus.

Highlights of the LiveAgent Affiliate Program

• 20% recurring commission on plan subscriptions and trial upgrades
• 90 days referral window (cookie life)
• $5 commission for signing up
• Dedicated affiliate program manager
• The average conversion is 1:66
• Access to performance tracking and reporting
• Variety of banners, links and content material

URL: LiveAgent Affiliate Program

Commission: 20%

Cookie Duration: 90 Days

Payment Term: Monthly Payments | $250 Minimum Withdrawal Threshold

14. Freshworks

Freshworks is a company that provides a range of services and products to help businesses enhance customer engagement and manage their operations more efficiently.

Freshworks’ solutions include customer support, sales management, marketing automation, and IT service desk software, all designed to assist businesses of any size with their customer engagement and operational needs.

Among their well-known products is Freshdesk, a customer support software that enables businesses to handle customer inquiries and support tickets from a single location.

Freshdesk offers customizable workflows, email and social media integration to improve customer support. Freshworks also operates a community forum for users to exchange tips and best practices.

Additionally, their affiliate program is run by PartnerStack, and interested parties can fill out a basic affiliate form on their site to learn more.

Highlights of the Freshworks Affiliate Program

• 15% recurring sales commission (up to the first 12 months of the referral’s stay on the platform)
• 90 days referral window (cookie duration)
• Impressive variety of engaging marketing assets and tools
• Personalised dashboard to keep track of your referrals 
• A family of 20,000+ affiliates
• Dedicated affiliate team
• Monthly payouts via PayPal or Stripe
• Integrated with PartnerStack

URL: Freshworks Affiliate Program

Commission: 15%

Cookie Duration: 90 Days

Payment Term: Monthly Payouts via PayPal or Stipe | Handled by PartnerStack

15. Zoho

Zoho, a cloud-based software company, was established in 1996, and it offers an extensive range of business and productivity applications. These applications, which number over 45, comprise CRM, project management, sales and marketing, security and IT management, accounting and finance, HR, email marketing, and many more.

Zoho has developed these applications to help companies of all sizes automate their processes and increase productivity. They are also integrated, allowing for seamless collaboration and data transfer between teams, which can streamline processes and boost overall efficiency.

Zoho Desk is among the popular solutions from Zoho designed to help businesses manage customer inquiries and support tickets more efficiently. It includes features such as automation, analytics, multichannel support, and customisable workflows to provide an enhanced customer experience.

Highlights of the Zoho Affiliate Program

• 15% base sales commission (recurring up to 12 months)
• 90 days referral window (cookie attribution period)
• Access to dashboard for performance tracking, timely insights, and transparent reporting
• Your referral (once qualified) gets $100 credited to his or her Zoho account
• Dedicated affiliate support team

URL: Zoho Affiliate Program

Commission: 15%

Cookie Duration: 90 Days

Payment Term: Monthly Payouts

16. HelpCrunch

HelpCrunch is a platform for customer support and engagement, featuring live chat and email automation capabilities for businesses. It enables companies to monitor and evaluate the effectiveness of their customer engagement strategies, allowing them to identify trends, measure customer satisfaction levels, and make data-driven decisions to improve customer engagement.

HelpCrunch also provides integrations with popular business tools, including CRMs, marketing automation solutions, and analytics platforms. The platform caters to companies of various sizes, from small startups to large enterprises, and its pricing is determined by the number of users and the level of functionality required. This makes HelpCrunch accessible to businesses with different budget constraints.

Highlights of the HelpCrunch Affiliate Program

• 30% recurring commission
• Integrated with FirstPromoter
• Access to marketing creatives
• Monthly payouts via PayPal
• Performance tracking dashboard, third-party tracking, and transparent reporting

URL: HelpCrunch Affiliate Program

Commission: 30%

Cookie Duration: Not Disclosed

Payment Term: Monthly Payouts via PayPal | Handled by FirstPromoter

17. HelpDesk

HelpDesk provides several customer support software solutions for businesses of all sizes. With its user-friendly interface and customisable features, the company aims to simplify customer support operations and improve customer experience.

The site highlights their ticket management system, which allows businesses to track customer inquiries and resolve issues promptly. The platform also offers automation tools to help support teams streamline their workflows and reduce response times.

In addition to its core ticket management functionality, HelpDesk offers features like self-service support, live chat support and social media integration. It also has a mobile application for customers.

The site shows an affiliate partner program that allows you to become their ambassador and promote their services to your audience. Although they claim to provide competitive commissions yet the actual terms are disclosed at some later stages.

Highlights of the HelpDesk Affiliate Program

• Discount codes for customers
• Ready banners and other materials
• Personal dashboard to track performance
• In-house managed
• Free 14-day trial
• Huge company with other brands as well

URL: HelpDesk Affiliate Program

Commission: Unspecified

Cookie Duration: Not Mentioned

Payment Term: Monthly Payouts

Earning Big Promoting Promoting Helpdesk Affiliate Programs

Not only do the helpdesk affiliate programs that we’ve listed above offer high commissions, but many of them also offer recurring commissions & great cookie durations as well.

This means that there’s plenty of opportunity to earn big as an affiliate by promoting helpdesk software or customer support systems.

But there’s more to earning big than just finding a good affiliate program.

In order to actually earn big, you need to be able to get people clicking on your affiliate links & actually making purchases.

In other words, you need to know how to generate targeted traffic.

And the good news is that’s exactly what we teach in our free step-by-step affiliate marketing course.

So if you haven’t yet done so, we highly recommend signing up for our free training course before you leave, as it’ll help you to skyrocket your results.

But whatever you decide to do, we hope that our list of helpdesk affiliate programs above helped you out & we hope that you were able to find a program to suit your needs.

Of course, if you happen to have any additional questions or comments, don’t hesitate to leave them below. We always love hearing from our readers.