How To Get A Clickbank Refund In 2024 (Quick & Easy Guide)

Simon is a former UK call-centre worker who has gone on to build several highly successful affiliate marketing businesses in various different niches & become officially recognized as a Super Affiliate by the world's largest affiliate marketing training platform. He has since relocated to Thailand & now teaches affiliate marketing to others through Commission Academy.

Have you ever purchased something through Clickbank and then regretted it?

If so, you may be wondering if there’s any way to get a refund.

The good news is that Clickbank does offer refunds in some cases. However, there are a few things you need to know before you can request one.

In this post, we’ll share everything you need to know about how to get a Clickbank refund. Keep reading to learn more!

Clickbank is a digital marketplace that allows people to buy and sell products online. The platform is designed for both buyers and sellers, and it offers a wide range of features to make the buying and selling process as smooth as possible.

If you recently bought a product from Clickbank that turned out to be low-quality or even useless, don’t worry–you’re not alone.

Fortunately, it’s easy to get a refund from Clickbank if you follow these steps.

Follow this post to the end, and you’ll be able to get a refund in five minutes or less.

All you have to do is know where to click, and as long as you request the refund within 60 days, I promise this will work for you.

7 Steps To Get A Clickbank Refund

Step 1: Open Your Receipt Email

Find the email from Clickbank with the subject line: CLKBANK Receipt for Order #.

Once you have found it, we can move on to the next step.

Step 2: Find The Support Link

Find the vendor’s technical support link in the second paragraph under “VENDOR TECHNICAL SUPPORT” at the bottom of your email.

Step 3: Look Up Your Order

How To Get A Clickbank Refund

Enter your email address in the provided box with one of the following:

  • Your order number (sent to you in an email receipt)
  • The last 4 digits of the card number used to pay
  • Your ZIP code

Step 4: Enter The Verification Code

A verification code email will be sent to your inbox upon completion of this form. This process usually only takes a few seconds.

To finish, go to your email, copy and paste the code into the corresponding field on this page, then click ‘Go.’ 

The email may be hidden in your junk mail folder if you don’t see it right away.

Step 5: View Your Order Details

Now you can view your complete Clickbank purchase history, including dates and prices. To do so, simply hit the Order Details button on the right-hand side.

If you’re unsure whether you’re covered by Clickbank’s refund policy, simply double-check that it’s been less than 60 days since you made your purchase.

Although you may be able to secure a refund after 60 days, you must request it directly from the vendor. The vendor then has the authority to choose whether or not they give your money back.

Step 6: Click The Get Support Button

Once you’re on the Order Details page, click the green button on the right-hand side that says Get Support.

Step 6: Submit Support Ticket

You can process a refund without adding any comments by clicking the “Send” button below.

Step 7: Confirmation Email

If you completed the steps correctly, you should have received an email with ticket details.

In 1-3 business days, you will generally receive another email notifying you that your refund has gone through. And 2-3 business days after that, the credit should appear on your bank or credit card statement.

Yay—you’ve gotten your money back from Clickbank!

Clickbank’s Contact Information

If the vendor does not respond or if they deny your request for a refund, you can then reach out to ClickBank directly for assistance.

There are three ways to contact Clickbank customer service: live chat, by phone, or by post.

We’ll go over each option so you can decide which is best for your needs. 

Live Chat: If you need help right away, the best option is to use the live chat feature on the Clickbank website. A customer service representative will be able to answer your questions and help you resolve any problems you’re having. 

By Phone: If you’d prefer to speak to someone on the phone, you can call 1-800-390-6035. Customer service representatives are available Monday through Friday from 8 a.m. to 5 p.m. Mountain Time. 

By Post: You can also contact Clickbank customer service by mail at the following address: (Click Sales Inc., 1444 S. Entertainment Ave., Suite 410 Boise ID 83709 USA). Please note that it may take a few days for a representative to get back to you if you choose this method.

Clickbank Refunds: The Bottom Line 

First and foremost, you will need to contact the vendor of the product that you purchased. This can be done by clicking on their name or email address listed on your receipt, which will open up an email window with their contact information pre-populated. 

In most cases, vendors offer a no questions asked money-back guarantee within 60 days of purchase. However, it is important to remember that each vendor has different policies in regard to refunds so be sure to read any terms and conditions before making your purchase. 

We hope this article was helpful and that you are now able to successfully navigate the process of getting a refund from Clickbank.

If you have any questions or encounter any problems along the way, please don’t hesitate to reach out to us for help. Thanks for reading!

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6 thoughts on “How To Get A Clickbank Refund In 2024 (Quick & Easy Guide)”

  1. According to my bank statement there are 2 charges from Javaburn that I did not make. I only made 1 purchase. Please send my refund back to me.

    Banking Online:
    POS W/D CLKBANK*Java8553912 / 800-390-6035 IDUS



    POS W/D CLKBANK*Java8553912 / 800-390-6035 IDUS



    • Hi Ronna. Thanks for commenting on our blog post. I hope that our guide above helps you to get your funds back from ClickBank.


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